Operations Manager

United Water Restoration is interested in finding an experienced Water, Fire and Mold remediation Operations Manager. IICRC Certification preferred. The right candidate will be hard working, reliable and available 24/7 to their technicians.

We are looking for candidates who are team players and can promote the can-do work ethic that our company is known for. Whether we tackle a job alone or work as a team, a "get-the-job-done" attitude is a must! Must be physically capable of performing all duties and step in when needed! Great communication skills are necessary - We are promoting our services and customer satisfaction is a priority. A desire to continue learning and growing is essential for your development and ours and the ideal candidate will have a willingness to further his/her understanding of the trade.

Salary: $60,000.00 to $80,000.00/year

JOB REQUIREMENTS

·        All skills associated with Lead Restoration Technician

·        Manage schedule of all technicians to meet job demand

·        Identify and coach opportunities of all technicians to create consistent and quality work

·        Communication with homeowner and adjusters when needed

·        Ability to write estimates and invoices in Xactimate

·        Job Management: Ability to manage on-going jobs and manpower as well as identify and address any potential concerns

·        Create a high morale culture with technicians

·        Communicate with office on job status and needs

·        Ensure PSA jobs are complete and accurate

·        Responsible for Fleet Management

·        Responsible for Tool and Equipment Inventory

·        Provide developmental training for technicians

·        Ability to meet deadlines for Daily, Weekly, and Monthly tasks

·        Conducts performance reviews with technicians

·        Financial review of job financial information and make decision based on key financial metrics

·        Recruit, interview, hire, and onboard new technicians

 

Candidates must possess the following Skills/Characteristics:

- Strong Communication, both written and verbal.

- Positive "Can-Do" attitude.

- Ability to use and handle computer/tablet/smart phone

- Ability to work both within a team, and independently.

We are an equal opportunity employer.

Must pass a Background Check, Drug Test, and have a good driving record.

Company Benefits include: Health, Vision, Dental, Paid Vacation, and Paid Holidays

Company Provided Phone, Vehicle & Gas Expenses

Certification/Continuing Education

Job Type: Full-time

Experience:

  • Have worked in the restoration industry for 5 years (Required)

Education:

  • High school or equivalent (Required)

License or certification:

  • Driver's License (Required)

  • WRT/ASD/AMRT/FSRT IICRC Certifications (Preferred)